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Terms and conditions

Terms and conditions

Delivery
We will ship orders as quickly as we can. Please allow 6-21 business days for the order to arrive, depending on your location. Once your order has been processed by us you will receive a tracking code via email.

All orders are shipped with Pósturinn, direct from our headquarters in Iceland. Orders are processed Mon-Fri 9AM-5PM GMT/UTC.

Please be advised that you may be charged import duties and/or taxes by your local government.

If you have concerns or questions about your shipment, please do not hesitate to contact hey@feeliceland.com

Returns & refund
If you have any issues with your order or the products you received please contact us at hey@feeliceland.com –  We are always very helpful!

We want you to receive Feel Iceland products in perfect condition, however our choice of using environmentally friendly packaging makes it more fragile for dents and scratches. It does not affect the product quality. If products have been damaged during transport please tell us, so we can improve our shipping processes – we would love hearing from you!

Prices
Please notice that prices can change without notice. Feel Iceland reserves the right to cancel orders due to incorrect pricing. Also to change prices or withdraw products from sale without notice.

Payment
The shipment cost depends on your location and the weight of your order. Please be advised that you may be charged import duties and/or taxes by your local government.

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